FAQ

Frequent Questions

How do I find my correct size? +

Every product page has a detailed cm size chart. If you are unsure, message us on WhatsApp and we will help you choose.

How long is delivery? +

2–3 business days for Cairo & Giza, and 3–5 days for other governorates.

Is cash on delivery available? +

Yes, cash on delivery is available nationwide, along with online payment.

Can I exchange or return? +

Exchange is available within 14 days provided the item is unused with its original tags.

How do I use a discount code? +

Enter the code in the coupon box inside the cart and press “Apply” before checkout.

Can I track my order? +

Of course — go to “Track Order”, enter your order number and see the shipment status.

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