FAQ

Frequent Questions

How do I find my correct size? +

Every product page has a detailed cm size chart. If you are unsure, message us on WhatsApp and we will help you choose.

How long is delivery? +

2–3 business days for Cairo & Giza, and 3–5 days for other governorates.

Is cash on delivery available? +

Yes, cash on delivery is available across Egypt, along with online payment.

Can I exchange or return? +

Exchange is available within 14 days provided the item is unused with its original tags.

What are the current offers? +

1 item gets 10% off, 2 items get 15% off + free shipping, and 3 items get 25% off + free shipping. The discount is applied automatically at checkout — no code needed. Free shipping also applies to any order over EGP 1500.

Can I track my order? +

Of course — go to “Track Order”, enter your order number and see the shipment status.

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